Privacy Policy

This notice describes how medical information about you may be used and disclosed and how you can get access to this information.  Please review it carefully.

You have privacy rights under the Minnesota Government Data Practices Act and the federal Health Insurance Portability and Accountability Act (HIPAA).  These laws protect your privacy but also let us give information about you to others if the law requires it.  We may tell you before we give the information.  These laws require us to keep your health information private and to give you notice of our legal duties and practices to protect private information.  We must follow the terms that we have agreed to in this notice.  However, we can choose to change the terms of this notice.  If we change the terms of this notice, those changes will be applied to all present and future information that we collect about you.  We will tell you if we change the terms of this notice.

With whom may we share information about you?  We may give information about you to the following agencies if they need it for investigations or to help you or help us help you.  We don’t always share information about you with these people but the law says we may share information with them.  If you have questions about when we give these people information, ask your worker.

  • Minnesota Department of Human Services
  • U.S. Department of Health and Human Services
  • Other human service office, including child support enforcement offices
  • Mental health centers
  • Health care providers
  • State hospitals or long-term care facilities
  • Ombudsman for mental health and mental retardation
  • Insurance companies to check benefits you or your children may get
  • Hospitals if you, a friend or relative has an emergency and we need to contact someone
  • Internal Revenue Service
  • County human service boards
  • Fraud prevention and control units
  • Anyone under contract with the Minnesota Department of Human Services or U.S. Department of Health and Human Services or the county social services agency
  • Social Security Administration
  • Minnesota Department of Economic Security
  • Minnesota Department of Revenue
  • Minnesota Department of Veteran Affairs
  • Minnesota Department of Human Rights
  • Others who may pay for your care
  • County attorney, attorney general or other law enforcement officials
  • State and federal auditors
  • Local collaborative agencies
  • Guardian, conservator or person who has power of attorney for you
  • Ombudsman for families
  • School districts
  • Local and state health departments
  • American Indian tribes, if your family is in need of human services at a tribal reservation
  • Immigration and Naturalization Service
  • Employees or volunteers of any welfare agency who need the information to do their jobs
  • People who investigate child welfare or adjust protection
  • Coroner/medical examiner, if you die and they investigate your death
  • Court officials
  • Anyone else entitled under the law to receive the information

If we intend to disclose your information to any third party other than those listed above, we will request your written authorization to do so.  It is your right to refuse to do so.

You have the right to information we have about you.

  • You may ask if we have any information about you and get copies.  You may have to pay for the copies.
  • You may give other people permission to see and have copies of private information about you.
  • If we have collected health information about you, we may use it only for the purposes that we have listed in this notice.
  • You may question the accuracy of any information we have about you.
  • You have the right to ask us to share health information with you in a certain way or in a certain place.  For example, you may ask us to send health information to your work address instead of your home address.  You must make this request in writing.  You do not have to explain the basis for your request.  If we find that your request is reasonable, we will grant it.
  • You can ask us to restrict uses or disclosures of your health information.  Your request must be in writing.  You must explain what information you want to restrict from being disclosed and to whom you want these restrictions to apply.  You can request to end these restrictions at any time by calling us or by writing to us.  We are not required to agree to your restrictions.
  • You have the right to receive a record of the people or organizations that we have shared your health information with.  We must keep a record of each time we share your health information for six years from the date it was shared.  This record will be stared on April 14, 2003.  It will NOT include those times when we have shared your information in order to treat you, pay or bill for your health care services, or to run our programs.  If you want a copy of this record, you must send a request in writing to our Privacy Official.
  • You have the right to request an amendment to your medical information.  This request must be submitted to us in writing. If we find that your request is reasonable, we will grant it.  However, if we find your request to be unreasonable, you have a right to an appeal.
  • If you do not understand this information, you may ask to have it explained to you.

What privacy rights do children have?  If you are under the age of 18, parents may see information about you and allow others to see this information, unless you have asked that this information not be shared with your parents or it involved medical treatment for which parental consent was not required.  You must make this request in writing and say what information you want withheld and why.  If the agency agrees that sharing the information is not in your best interest, the information will not be shared wit your parents.  If the agency does not agree, the information will be shared with your parents if they ask for it.  When parental consent for medical treatment is not required, information will not be shown to parents unless the health care provider believes failing to share the information would jeopardize your health.

Filing complaints about your health information privacy rights.  If you believe that your health information privacy rights have been violated, you may file a complaint.  Write to the Minnesota Department of Human Services, the U.S. Department of Health and Human Services or Hennepin Home Health Care at the address below.  We cannot deny you services or treat you badly because you have filed a complaint against us.

Privacy Official
Minnesota Department of Human Services
444 Lafayette Road North
St. Paul, MN  55155-3813
Phone: 651-296-5764

Office of Civil Rights
Medical Privacy, Complaint Division
U.S. Department of Health and Human Services
200 Independence Avenue SW, HHH Building, Room 509H
Washington, DC  20201
Phone: 866-627-7748
TTY: 866-788-4989

Hennepin Home Health Care
Privacy Official
8590 Edinburgh Centre Drive
Brooklyn Park, MN  55443
Phone: 763-425-5959